WE ARE THE "BEST IN CLASS"
SERVICE COMPANY
WITHIN THE CONSUMER GOODS SECTOR  “Refrival recommends the use of authorised mask and keep security distance”
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APP REFRIVAL USERS
OUR KEY PILLARS
The basis of a great Company is knowing what´s most important, THAT’S WHY WE ALWAYS HAVE OUR KEY PILLARS IN MIND.
INNOVATION
We manage solutions to optimize our service and help our clients development in the market.
TEAM

A network with more than 1,000 specialized professionals who provide 100% real coverage in the market.

INFORMATION

Our systems and processes provide data and information for an optimal Business Management.

ASSET MANAGEMENT
We have 100% control over the assets we provide coverage, guaranteeing tracking and tracing and complete, sustainable management of their useful life-cycle.
OUR KEY PILLARS
The basis of a great Company is knowing what´s most important, THAT’S WHY WE ALWAYS HAVE OUR KEY PILLARS IN MIND.
INNOVATION
We manage solutions to optimize our service and help our clients development in the market.
TEAM

A network with more than 1,000 specialized professionals who provide 100% real coverage in the market.

INFORMATION

Our systems and processes provide data and information for an optimal Business Management.

ASSET MANAGEMENT
We have 100% control over the assets we provide coverage, guaranteeing tracking and tracing and complete, sustainable management of their useful life-cycle.
OUR VALUES
A full-service company changes the instruction manual by a manual full of values..

Our COMMITMENT makes us unique.

Striving for EFFICIENCY makes us a great company.

Working with PASSION makes us a great service company.

Acting with INTEGRITY makes us a great service company for our clients.

Feeding the ENTREPRENEURIAL SPIRIT makes us a great service company for our clients in constant evolution focusing in our clients.

OUR MISSION
Helping our clients develop by generating value solutions which extend “beyond the service provided”
What’s the secret of a ” beer perfect serve”?

A “perfect glass of draught beer” is not only knowing how to draw a beer the way the brand intended. It’s the result of many variables: a perfect product, optimized installations, adequate equipment, proper maintenance, daily training of the point of sale in the whole process (storage, changing out the kegs, cleaning, glassware, etc.), and finally, serving the beer according to the brand rules. Refrival helps the point of sale for the “perfect serve” beyond the technical service.

How do we help a “perfect coffee” serve?

The “perfect cup of coffee” is achieved with excellent coffee blends from the brands, the best coffee machines and grinders set with calibrated precision, and baristas trained in “ the perfect serve” by our experts/specialists. All of this allows them to perform their art every day, cup by cup, coffee by coffee… Refrival, via CoffeeVal, helps its Coffee Clients throughout the whole process.

INNOVATION

Refrival has developped the REFRILAB R+D+i Center as the key core point to build “a better future” based on research and innovation. We develop solutions for the point of sale equipments, improving connectivity, strenghtening our Digital Transformation philosophy.

Digitization

At Refrival we have launched differential projects and applications to help both the service and our client in digital plattforms. Refrival adds Digitalitation in its core development to improve and evolve continously our Clients and our Company as well.

Partner of our clients

Many of our clients need help in developing their optimization projects. Our professionals have large experience in full management of outsourcing and service improvement projects. Our objective: detecting and generating efficiency and value in processes and structure and transmit them to the client.

OUR MISSION
Ayudar al Desarrollo de Nuestros Clientes generando soluciones de valor más allá del servicio TÉCNICO INTEGRAL.
What’s the secret of a ” beer perfect serve”?

A “perfect glass of draught beer” is not only knowing how to draw a beer the way the brand intended. It’s the result of many variables: a perfect product, optimized installations, adequate equipment, proper maintenance, daily training of the point of sale in the whole process (storage, changing out the kegs, cleaning, glassware, etc.), and finally, serving the beer according to the brand rules. Refrival helps the point of sale for the “perfect serve” beyond the technical service.

How do we help a “perfect coffee” serve?

The “perfect cup of coffee” is achieved with excellent coffee blends from the brands, the best coffee machines and grinders set with calibrated precision, and baristas trained in “ the perfect serve” by our experts/specialists. All of this allows them to perform their art every day, cup by cup, coffee by coffee… Refrival, via CoffeeVal, helps its Coffee Clients throughout the whole process.

INNOVATION

Refrival has developped the REFRILAB R+D+i Center as the key core point to build “a better future” based on research and innovation. We develop solutions for the point of sale equipments, improving connectivity, strenghtening our Digital Transformation philosophy.

Digitization

At Refrival we have launched differential projects and applications to help both the service and our client in digital plattforms. Refrival adds Digitalitation in its core development to improve and evolve continously our Clients and our Company as well.

Partner of our clients

Many of our clients need help in developing their optimization projects. Our professionals have large experience in full management of outsourcing and service improvement projects. Our objective: detecting and generating efficiency and value in processes and structure and transmit them to the client.

OUR SERVICES. YOUR EXPERIENCES
DESIG AND ADAPTED SOLUTIONS TO SATISFY OUR CUSTOMER NEEDS AND REQUIREMENTS.
ORION LOGISTICS

We successfully manage a ‘Best in Class’ Logistic and Service Model for our 100% Fresh Cellar Beer Customers.

TECHNICAL SERVICE

We provide technical coverage to over 300k equipments in the market, under the premise of “Generating Value Added beyond the Service”

REFRI-LAB

Our RefriLAB Center manages quite a lot Innovation & Development Projects

CONTINUED TRAINING

We believe in the continuous training of our technicians through our FormAT Programme, as the basic pillar of the service.

CUSTOMER TRAINING

We help our clients by training the sales staff to improve the “Perfect Serve” of their products.

CONSULTING AND ADVISING

Our experience in mass consumption allows us to develop Consultancy Projects and optimise our clients’ resources.

TRADE INTELLIGENCE

We develop applications, plattforms , projects and digital solutions to facilitate and helping our clients, monitoring and optimization of our installed base

our warehouses

Our warehouses space imply more tan 45000m2, while managing thousands of references

EQUIPMENT (HIRING & RENTING SOLUTIONS)

We manage our own RFV property 100% personalizable equipments, ready to be hired for Trade Marketing Campaigns, both at On/Off Premise.

ORION LOGISTICS

We successfully manage a ‘Best in Class’ Logistic and Service Model for our 100% Fresh Cellar Beer Customers.

REFRI-LAB

Our RefriLAB Center manages quite a lot Innovation & Development Projects

TECHNICAL SERVICE

We provide technical coverage to over 300k equipments in the market, under the premise of “Generating Value Added beyond the Service”

CONTINUED TRAINING

We believe in the continuous training of our technicians through our FormAT Programme, as the basic pillar of the service.

CONSULTING AND ADVISING

Our experience in mass consumption allows us to develop Consultancy Projects and optimise our clients’ resources.

CUSTOMER TRAINING

We help our clients by training the sales staff to improve the “Perfect Serve” of their products.

TRADE INTELLIGENCE

We develop applications, plattforms , projects and digital solutions to facilitate and helping our clients, monitoring and optimization of our installed base

EQUIPMENT (HIRING & RENTING SOLUTIONS)

We manage our own RFV property 100% personalizable equipments, ready to be hired for Trade Marketing Campaigns, both at On/Off Premise.

our warehouses

Our warehouses space imply more tan 45000m2, while managing thousands of references

OUR SPECIALIZED REFRIVAL SERVICE BRANDS ARISE FROM OUR AMBITION TO OFFER THE BEST SERVICE
Our Trade Marketing Division offers Solcutions for your business.
Dedicated and focused in “excelence” in the Coffee Service Market
Our Innovative Events Global Management Division.
Our commitment:m la sustainability
We work to help our clients to achieve their Corporate Social Responsibility goals, offering the most sustainable solutions.
Traceability

Our Asset Management via RFID allow a 100% traceability control, providing tracking and tracing of the equipments along its whole useful life (warehouse, market or workshop)

Sustainability and Recycling

All the assets under Refrival’s Coverage are managed in a sustainable process according to RAEE legislation, ensuring that 100% of the equipments are guaranteed scrapped and recycled at the end of their useful life at Homologated Recycling Companies (agreement with EcoRAEES® Foundation)

Sustainable vehicle fleet

Our aim is Total Sustainability, so we invest in incorporating Electric, Hybrid, and Low Environmental Solution impact vehicles to our extensive fleet.

DO YOU KNOW OUR MOST SUSTAINABLE ACTIONS
DO YOU KNOW OUR MOST SUSTAINABLE ACTIONS
Teresa Felices
Teresa Felices
Lawyer

Five years experienced assessing large organizations in legal affairs (civil, penal and commerce) in one of the  Big Four Legal Division. After an International MBA, Teresa has been allowed to step up in her career joining Refrival as Project Responsible and after great to become Operations Services Manager.

Pablo Martínez Acitores
Pablo Martínez Acitores
Business Administration

After several years in large and leading companies in Consulting and Consumer Goods, Pablo has recently joined Refrival as Commercial Services Director, leading the implementation of our services in the market and consolidate our model Allied Refrival Network

Alberto del Olmo
Alberto del Olmo
Economist

Alberto started his professional career in an International Telcom company. After several year he decided to continue growing his experience in other sectors and markets. REfrival gave him the opportunity and after several projects he is actually the Manager of SIPdV , our Allied Services Company based in Valencia

Cristina Sánchez Manzano
Cristina Sanchez Manzano
Forestry Engineer

Her performance in the company has been developed as Technical Service Responsible in Seville, moving afterwards to Valencia as Manager of our participated service company SIPdV. Theses experiences from both sides of our business market serve to lead and build the International Refrival Operations Division

CONNECT WITH US
Do you consider yourself a Talented and Innitiative person interested in collaborating with us in developping Refrival? Do you have a Project and want to share with us to developped it together and convert it into a success?
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